Delete Your PureFarm Milk Account

This page explains how to delete your account in the PureFarm Milk app (Android and iOS), published by Bhoomiputra Delivery Services Private Limited, and what happens to your data when you do.

Delete your account in the app

1. Open the PureFarm Milk app and sign in.
2. Go to Profile.
3. Tap Delete account.
4. Read the summary, confirm, and tap Delete my account.

Your account is deleted straight away and you are signed out.

Before you delete

The app asks you to settle these first, so you don't lose anything you have paid for:

• Unused milk balance. If you still have prepaid litres in your milk wallet, contact us for a refund of the unused balance first. See our Refund and Cancellation Policy.
• Upcoming deliveries and schedules. Cancel any upcoming deliveries and delivery schedules.
• Unpaid bills and open shop orders. Pay any outstanding bill and wait for open shop orders to be delivered or cancelled.

Can't use the app?

Email support@purefarm.in from your registered email address, or call us from your registered mobile number, and ask us to delete your account. We verify that the request comes from the account holder and complete it within 7 working days.

What we delete

• Your name, email address and profile details.
• Your saved delivery addresses and delivery instructions.
• Your sign-in links, including Sign in with Apple.
• Your mobile number is removed from your account, so you can sign up again later with the same number if you wish.

What we keep, and for how long

We keep records of orders, deliveries, payments, refunds and invoices, without your name, email or address, for as long as Indian tax and accounting law requires (currently up to 8 years). They are used only for accounting, tax and dispute purposes, and are then deleted.

Contact us

If you have questions about deleting your account or about your data, contact us at support@purefarm.in. See also our Privacy Policy.